Stardrop Coffee – FAQ
Shipping
Do you charge for shipping?
No, shipping is FREE on all orders.
How long does delivery take?
Orders ship in 1–3 business days.
Standard delivery: 5–7 business days (U.S. only).
Can I track my order?
Yes, you’ll receive a tracking number via email once your order ships.
Can I change my shipping address?
Contact us within 24 hours at support@stardropcoffee.com or +1 (631) 502-5583.
What if my package is lost or damaged?
Email support@stardropcoffee.com with your order number and photos of damaged items.
Returns & Exchanges
Can I return or exchange a product?
Yes, within 30 days of delivery. Items must be new and unused.
Are there any fees?
25% restocking fee applies. Customers pay return shipping.
How long until I get a refund?
Refunds are processed within 7 business days to your original payment method.
Payments
What payment methods are accepted?
Visa, Mastercard, AMEX, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Shop Pay (USD only).
Is my payment secure?
Yes! Payments are processed via secure, encrypted gateways.
Are taxes included?
Applicable taxes are calculated at checkout.
Currency conversion fees?
If paying with a non-USD card, your bank may charge fees. Stardrop Coffee is not responsible.