(631) 502-5583
Monday-Friday, 9 AM-5 PM EST
(631) 502-5583
Monday-Friday, 9 AM-5 PM EST
At Stardrop Coffee, we are committed to delivering your orders quickly, safely, and reliably. By placing an order on our website, you agree to the shipping terms outlined below.
If you have any shipping-related questions, please contact us at support@stardropcoffee.com or call (631) 502-5583 during business hours.
We currently ship only within the contiguous United States (lower 48 states).
We do not ship to:
Alaska
Hawaii
Puerto Rico
International destinations
Customers are responsible for providing a complete and accurate shipping address at checkout.
Order cutoff time: 5:00 PM Eastern Standard Time (EST)
Orders placed before 5:00 PM EST on a business day will begin processing the same day.
Orders placed after 5:00 PM EST, on weekends, or on U.S. federal holidays will begin processing on the next business day.
Orders are processed within 1–3 business days.
Processing days are Monday through Friday, excluding U.S. federal holidays.
Handling time represents the time required to prepare your order before it is shipped.
Orders are shipped using reputable carriers, which may include:
USPS
UPS
FedEx
The carrier used for your shipment will depend on the product, destination, and service availability.
Shipping costs are determined by your order total:
Free standard shipping on orders of $50 or more
Orders under $50 are charged a flat rate of $10 for standard shipping
All prices and shipping fees are charged in U.S. Dollars (USD).
Estimated transit time is 5–7 business days
Carriers deliver shipments Monday through Friday
Transit time begins after the order has shipped
Total estimated delivery time includes handling time + transit time:
Estimated total delivery time: 6–10 business days
Handling time: 1–3 business days
Transit time: 5–7 business days
Delivery times are estimates and cannot be guaranteed. Delays may occur due to weather, carrier issues, or other factors outside our control.
Once your order has shipped, you will receive a shipping confirmation email containing:
Your tracking number
A tracking link provided by the carrier
Please allow up to 24 hours for tracking information to update after shipment.
If your order is lost, damaged, or significantly delayed, please contact us at support@stardropcoffee.com or (631) 502-5583.
For damaged deliveries, please report the issue within 24 hours of delivery and include clear photos of the product, packaging, and shipping label.
For lost or delayed shipments, we will assist you in working with the carrier to resolve the issue.
Once a package has been handed over to the carrier, delivery timelines are subject to the carrier’s handling.
Stardrop Coffee is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an address error, additional shipping charges may apply to resend the order.
Business Name: Stardrop Coffee
Email: support@stardropcoffee.com
Phone: (631) 502-5583
Customer Service Hours: Monday to Friday, 9 AM – 5 PM EST
Business Address: 22 Zoranne Drive, East Northport, NY 11731