Last updated: 8/12/2025
This Privacy Policy explains how stardropcoffee.com (referred to as “the Site” or “we”) collects, uses, and discloses your personal information when you browse or shop on our website.
Collection of Personal Information
When you interact with the Site, we collect information about your device, how you navigate the Site, and the details needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “personal information” refers to any data that can uniquely identify an individual. Below, we describe the types of personal information we collect and the purposes for which it is used.
Device information
- Examples of personal information collected include web browser type, IP address, time zone settings, cookie data, pages or products viewed, search queries, and interactions with the Site.
- Purpose of collection: to ensure the Site loads correctly for you and to analyze usage for optimization and performance.
- Source of collection: automatically collected through cookies, log files, web beacons, tags, or pixels when you use our Site.
- Disclosure for a business purpose: shared with Shopify, our e-commerce platform.
Order information
- Examples of personal information collected include full name, billing and shipping addresses, payment details such as credit card numbers, email address, and phone number.
- Purpose of collection: to process transactions, ship orders, issue invoices or order confirmations, communicate with you, and detect potential fraud or risks. With your consent, we may also send you promotional information about our products and services.
- Source of collection: provided directly by you.
- Disclosure for a business purpose: shared with Shopify for processing.
Customer support information
- Examples of personal information collected include details you provide during customer support interactions.
- Purpose of collection: to address inquiries and provide effective customer service.
- Source of collection: provided directly by you.
- Disclosure for a business purpose: may be shared with relevant service providers to help resolve your requests.
Minors
Our Site is not intended for individuals under 12 years of age. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately so that we can remove the data.
Sharing of Personal Information
To provide our services and meet contractual obligations, we share your personal information with service providers as described below.
- We use Shopify to operate our online store. You can learn more about Shopify’s data handling practices here: https://www.shopify.com/legal/privacy
- We may also share personal information when required to comply with legal obligations, respond to court orders, subpoenas, or government inquiries, or to protect our legal rights.
Behavioral Advertising
As part of our marketing efforts, we use your personal information to deliver targeted advertisements and promotional communications that match your interests. For example:
- Google Analytics helps us understand customer behavior on the Site. Learn more about Google’s data practices here: https://policies.google.com/privacy?hl=en. You can opt out here: https://tools.google.com/dlpage/gaoptout
- We work with advertising partners to track your activity on the Site, your purchases, and your interactions with advertisements. Some of this data is shared through cookies and similar technologies, subject to location-based consent requirements.
For more information about targeted advertising, visit the Network Advertising Initiative’s resource page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
To opt out of targeted advertising:
- Facebook - https://www.facebook.com/settings/?tab=ads
- Google - https://www.google.com/settings/ads/anonymous
- Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also visit the Digital Advertising Alliance’s opt-out portal here: http://optout.aboutads.info/
Using Personal Information
We use your personal information to deliver and improve our services, including facilitating product sales, processing payments, managing shipping and fulfillment, and keeping you informed about new products, services, and promotions.
Lawful Basis
In accordance with the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following legal bases:
- With your consent
- To fulfill the contractual obligations between you and our Site
- To comply with legal requirements
- To protect your vital interests
- To perform a task in the public interest
- To pursue legitimate business interests, provided these do not override your fundamental rights and freedoms
Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you place an order, we will store your details unless and until you request that your information be deleted. For more information about your rights regarding data erasure, please see the Your Rights section below.
Automatic Decision-Making
If you reside in the EEA, you have the right to challenge processing activities based solely on automated decision-making, including profiling, that significantly affect you or carry legal consequences.
We do not engage in fully automated decision-making processes that have a substantial or legal effect on our customers.
Shopify, our service provider, uses limited automated systems only to reduce the risk of fraud, and these do not have a significant impact on your rights.
Examples of automated measures include:
- Temporary blocking of IP addresses associated with repeated failed transactions, which is lifted after a limited number of hours.
- Temporary blocking of credit cards linked to flagged IP addresses, which remains in effect for a short period.
Your Rights
GDPR
For residents of the European Economic Area (EEA), you have specific rights regarding the personal information we hold about you. These rights include the ability to access your information, transfer it to another service, and request corrections, updates, or deletion of your data. To exercise any of these rights, please contact us using the details provided below.
Your personal information is initially processed in Ireland and then transferred outside of Europe for further storage and processing, including to locations such as Canada and the United States. To learn more about how these data transfers comply with GDPR requirements, please review Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR
CCPA
If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA). These rights include the ability to access the personal information we collect about you, often referred to as the Right to Know, as well as the ability to transfer your data to another provider and request corrections, updates, or deletion of your personal information. To exercise any of these rights, please contact us using the details below.
If you prefer to appoint an authorized agent to submit a request on your behalf, please contact us at the address provided below.
Cookies
including functional, performance, advertising, and social media or content cookies. These cookies improve your browsing experience by allowing the website to remember your actions and preferences, such as login information and regional settings, so you do not need to re-enter details each time you return to the site or navigate between pages. Cookies also help us understand how visitors use the website, including whether they are new or returning users.
We use the following cookies to enhance your experience on our Site and to provide our services effectively:
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time a cookie remains on your device depends on whether it is a persistent or session cookie. Session cookies expire once you stop browsing, while persistent cookies remain until they expire or are manually deleted. Most persistent cookies we use have expiration periods ranging from 30 minutes to two years from the date they are placed on your device.
You can manage and control cookies in various ways. Please note that deleting or blocking cookies may negatively affect your browsing experience and could make certain parts of our website inaccessible.
Most browsers automatically accept cookies, but you can adjust your browser settings to decide whether cookies are allowed. These controls are usually located in your browser’s Tools or Preferences menu. Additional instructions for modifying cookie settings or blocking cookies can be found in your browser’s help documentation or at resources such as www.allaboutcookies.org.
Be aware that blocking cookies may not fully prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these partners, please follow the steps described in the Behavioural Advertising section above.
Do Not Track
Please note that because there is no consistent industry standard for how to respond to “Do Not Track” signals, we do not alter our data collection or usage practices when such a signal is detected from your browser.
When you make a purchase from our store, we collect the personal information you provide as part of the transaction process, including your name, address, and email address.
When you browse our store, we also automatically receive your device’s internet protocol (IP) address. This helps us learn about your browser and operating system so that we can improve our store and enhance your shopping experience.
Email marketing (if applicable): With your explicit permission, we may send you emails about our store, including updates on new products and services.
Text marketing (if applicable): With your consent, we may send text notifications about new products, promotional offers, and abandoned checkout reminders. Webhooks may be used to trigger these notifications, including checkout reminders.
SMS Marketing and Notifications
We prioritize your privacy and the information you choose to share with us regarding our SMS marketing service. This information is used to send text notifications related to your order, including reminders for abandoned checkouts, promotional marketing messages, and transactional updates such as requests for product reviews.
Our website uses cookies to track items added to your cart, including cases where the checkout process is not completed. This information helps us determine when to send cart reminder messages via SMS.
By consenting to Stardrop Coffee’s SMS marketing during checkout or by subscribing through our tools, you agree to receive recurring text messages for notifications such as order updates and abandoned cart reminders, marketing promotions, and transactional texts including product review requests, even if your mobile number is listed on any federal or state do-not-call registries. Message frequency may vary, and your consent is not a condition of purchase.
If you wish to unsubscribe from SMS marketing messages and notifications, reply STOP to any message you receive from us or use the unsubscribe link included in the message. Please note that alternative methods of opting out, such as using different words or requests, will not be recognized as a valid unsubscribe request.
Our service is provided at no additional cost; however, you are responsible for any charges or fees applied by your wireless carrier for text messaging. Standard message and data rates may apply.
For assistance, reply HELP to any of our messages or contact us at support@stardropcoffee.com. We are happy to provide support or answer any questions.
Modifications to Phone Numbers and Short Codes
We reserve the right to change the phone number or short code used to operate this service at any time. If such a change occurs, we will notify you. Please note that any messages sent to an old number or short code, including STOP or HELP requests, may not be received, and we cannot be held responsible for honoring requests sent to outdated contact information.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with operational, legal, or regulatory requirements.
Disclaimer
To the extent permitted by applicable law, we are not responsible for any failed, delayed, or misdirected delivery of information sent through this service, any errors in the content of these messages, or any actions taken based on the information provided.
Your privacy is very important to us. For more information on how we collect, use, and protect your information, please review our Privacy Policy.
Contact Information
If you have questions about our privacy practices, need assistance, or wish to file a complaint, please contact us.
Business Name: Stardrop Coffee
Email: support@stardropcoffee.com
Phone: +1 (631) 502-5583
Customer Service Hours: Monday to Friday, 9 AM – 5 PM EST